Shipping & Returns

Shipping

FREE shipping on all orders over $50. Free shipping on all stickers regardless of amount.

Our store is set up to ship USPS to the US and Canada. We will be happy to ship to other locations. Please contact us for shipping rates to your locale.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Due to the current road closures on highway 1 there occasionally may be delays in getting your order to the shipper. We beg for your understanding.

Returns Policy
You may return new items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please email returns@realbigsur.com or call 831.298.0998 with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Jessie
Gallery and webstore manager